ReneeHensley's
Portfolio
I’m a Learning, Talent & Performance leader who uses performance diagnostics to turn business challenges into measurable results.
My work spans sales enablement, leadership development, systems training, and behavior change. I’m not here to build content for content’s sake. I bridge strategy and execution to ensure learning actually shows up in performance, not just completion rates.
I specialize in performance diagnostics by pinpointing whether gaps are driven by capability, process, leadership, incentives, or environment, and designing targeted interventions that close those gaps and move key business metrics.
This portfolio reflects both how I think and how I build: from diagnosing the real problem to designing solutions that drive behavior change in the real world.
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ReneeHensley's
Portfolio
I’m a Learning, Talent & Performance leader who uses performance diagnostics to turn business challenges into measurable results.
My work spans sales enablement, leadership development, systems training, and behavior change. I’m not here to build content for content’s sake. I bridge strategy and execution to ensure learning actually shows up in performance, not just completion rates.
I specialize in performance diagnostics by pinpointing whether gaps are driven by capability, process, leadership, incentives, or environment, and designing targeted interventions that close those gaps and move key business metrics.
This portfolio reflects both how I think and how I build: from diagnosing the real problem to designing solutions that drive behavior change in the real world.
Association for Talent Development (ATD)
BEST 2025 Award Winner - GEHA
About Me
I’ve spent my career at the intersection of learning, talent, performance, and organizational change by assessing, designing and leading solutions across technical, sales, customer service, leadership, and enterprise transformation environments.
That range matters. Not every performance problem is a training problem, and I know how to tell the difference.
I bring an end-to-end L&D and performance consulting perspective that connects strategy to execution, aligns learning with business outcomes, and uses AI thoughtfully to remove friction, improve access to support, and help people perform where the work actually happens.
I do my best work with organizations that are ready to rethink how learning drives performance and not by chasing every trend or repeating what has always been done, but by building on what works, diagnosing what does not, and creating practical solutions that move behavior and results.
Experience
’ve led enterprise learning and performance initiatives in partnership with operations, sales, HR, and executive leadership to align workforce capability with business priorities.
My experience spans leadership development, technical and systems training, customer experience, sales, commercial learning strategy, system implementations, and organizational change. Across these areas, I focus on translating business needs into practical solutions that help people perform with greater clarity, confidence, and consistency.
I build and scale learning solutions in complex environments with a focus on execution, adoption, and measurable performance and not just completion.
My work includes leading cross-functional teams, developing SOPs and process documentation, supporting change initiatives, and designing clearly scoped solutions that connect learning activity to business outcomes.
Core Capabilities
Performance Consulting & Diagnostics
Root cause analysis, Human Performance Technology, gap analysis, performance barriers, intervention selection
Learning Strategy & Workforce Capability Development
Enterprise learning strategy, capability building, role-based learning paths, leadership readiness, workforce transformation
Leadership Development & Coaching Enablement
Manager development, leadership programs, coaching frameworks, goal setting, development plans, feedback practices
Organizational Change & OD-Informed Consulting
Change readiness, stakeholder alignment, team effectiveness, culture support, adoption strategy, behavior change
Commercial & Customer Enablement
Sales enablement, B2B learning, SaaS/product training, contact center readiness, omnichannel customer experience
Instructional Design & Learning Frameworks
ADDIE, SAM, ISD, LEAP, blended learning, performance support, facilitator guides, job aids, playbooks
Facilitation & Learning Delivery
CTT+ certified facilitation, leadership workshops, executive sessions, technical training, virtual and in-person delivery
Learning Systems & Operations
LMS/LXP strategy, learning operations, governance, vendor management, implementation support, learning data
Talent Strategy & Onboarding
Pre-boarding, orientation, evergreen onboarding, new leader assimilation, employee lifecycle learning, talent mobility
Measurement, Analytics & Business Alignment
Learning evaluation, performance metrics, adoption measures, stakeholder reporting, business impact, continuous improvement
Financial & Vendor Strategy
Budgeting, forecasting, resource allocation, RFPs, negotiation, vendor selection, cost optimization
Projects & Initiatives
I design and deliver learning solutions that drive real business outcomes, from enterprise transformation and system adoption to leadership development and performance enablement.
Explore selected work across learning strategy, experience design, facilitation, and performance consulting, grounded in real-world impact.
Insights & Articles
Explore my insights and articles, where I challenge conventional thinking and share practical perspectives on learning, performance, AI, and why unlearning is often the key to real change.
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